
Maritime Ontario partnered with Supra ITS to address billing inefficiencies across its 10 Canadian terminals. Supra implemented customized solutions to optimize the TruckMate system, centralize billing operations, and enhance accuracy. This transformation streamlined processes, improved reliability, and reduced operational costs, enabling Maritime Ontario to achieve greater efficiency and operational excellence.
A leading Canadian transportation carrier
Transportation
1000+
Users
Business Process Outsourcing, Billing transformation
Maritime Ontario, operating across 10 terminals in Canada, sought to enhance its billing processes to drive greater operational efficiency and financial accuracy. To achieve this business objective, the client decided to:
Supra partnered with Maritime Ontario to optimize its billing processes through the following initiatives.
Introduced a pay-as-you-process model, aligning costs with volume and usage.
Achieved a billing accuracy rate of 99.6%, significantly reducing errors.
Realized over 60% savings in operational costs.
Enabled centralized billing for streamlined management across all terminals.
Delivered 24/7/365 coverage to meet the demands of critical rail operations.
The collaboration between Maritime Ontario and Supra highlights the transformative impact of tailored IT solutions on operational efficiency. By centralizing billing, enhancing accuracy, and reducing costs, Maritime Ontario achieved significant improvements, positioning itself as a more agile and reliable player in the competitive logistics industry.
Need more information? Book a meeting with one of our experts today!
© 2025 Copyright. Supra ITS. All rights reserved.